Acting, individually and collectively, to foster responsible and ethical finance

“Our commitment to compliance with regulations and with our internal policies and procedures, with zero tolerance for unethical behaviour, is a guarantee of the quality of the services we offer our customers.”

Moussa KONÉ, Continuous Monitoring and Compliance Director Tweet

“Legal protection for our group is a priority goal for reducing the risk inherent to our operations.”

Guy TANKPINOU, Legal Director Tweet

Strategic roadmap for ethics and professional conduct (Continuous Monitoring and Compliance, Internal Audit, Legal and Risk)

Since 2012

  • Drafting and revision of policies and management processes


  • Structural reorganisation

  • Strengthening of mechanisms

  • Drawing-up and internal validation of policy and procedure manuals

  • Improvement of processes and harmonisation of management procedures


  • Continued strengthening of the mechanism for checking

  • Implementation of risk manuals

  • Alignment with Basel II and III standards

  • Bringing of the overall portfolio’s impairment rate below 12% in 2018

  • Roll-out of information systems and of reporting tools that can be audited for each subsidiary

  • Setting-up of a contractual documentation database

  • Establishment of annual proactive dialogue with regulators

2019 +

  • Instillation of a compliance culture

  • Instillation of a risk culture

  • Development of a culture of checking and of self-checking

  • Improvement of the quality of the portfolio

  • Bringing of the overall portfolio’s impairment rate below 10% in 2019

  • Securing of better legal protection for the bank

Ethics and professional conduct

Bedding in a corporate culture founded on ethics, compliance, integrity and recognised codes of professional conduct

100 %
of at-risk employees have undergone compliance training
100 %
Calls for tenders subject to purchasing procedures
100 %
Transactions covered by anti-money laundering devices
100 %
Employees at risk subject to international anti-corruption tests
Employees trained in the risk class

"In 2019, ORAGROUP will continue to consolidate its governance, within the implementation of the new Circulars 1, 2, 3, 4 and 5 of the Banking Commission that came into effect on 2 July 2018. Oragroup will continue the strengthening of its staff to maintain a high level of service to the customers to control risks and preserve the quality of its signature. "

Sylvie MAHOU LOE, Internal Audit Director / Secretary of the Audit Committee of the Board Tweet
Compliance and respect for the law

Orabank is committed to acting in accordance with legislation and regulations, and to combating illegal and unsafe practices.

The Group’s responsibility is to respect the various laws that are applicable, as well as the standards established by international institutions. Since 1 January 2018, Oragroup, as a bank holding company, has been directly regulated by the Banking Commission. The new regulations make it possible to strengthen the capital of the banking business, encourage a better risk management and greater transparency in financial communication. The Group has a well-established internal control system for identifying, managing and monitoring risks. Controls are designed to provide reasonable assurance that the risks the Bank faces are reasonably controlled. The internal audit and compliance functions play a key role in providing an objective view and ongoing assessment of the effectiveness of the company’s internal control systems.
Achieving these commitments implies respect by managers and all employees for shared ethical rules of conduct.

Code of ethics

Orabank is committed to making a culture of ethics, professional conduct and integrity take hold.

The Group has communicated the principles set out in the Orabank Group Code of Ethics to all its employees. This code sets the standards of professionalism and integrity required for the Bank’s operations. It covers compliance with applicable laws, respect for professional secrecy, protection of confidential information, conflicts of interest, commercial practices and behavior with customers, corruption and strict adherence to the principles set out in order to eliminate the risk of illegal practices


"At Orabank, as part of our day-to-day risk management, we have made a commitment to dedicate significant resources to develop a risk management culture and to ensure that all risks are identified, measured, evaluated, effectively managed and supervised. "

Assiba Ponou KOUASSI, Risks Director / Secretary of the Risk Committee of the Board Tweet
Prevention of corruption and money laundering

Orabank is committed to applying anti-corruption and transparency policies to the ways in which the company exercises influence and to the responsibilities of its executives.

The Orabank Group and its commercial banks, are exposed to the risk of corruption, money laundering and financing of terrorism. Orabank accompanies its teams in the integration of a culture based on integrity and the fight against practices not tolerated by the banking group. The code of ethics covers the issue of prevention of corruption and money laundering and an ethical charter. Since 2012, anti-money laundering devices have been implemented, such as real-time blacklist control when entering into a relationship with a client or during banking transactions. We are developing an AML / KYC (Anti-Money Laundering Compliance / Know Your Customer) client profile. In 2014, the Orabank Group adopted and implemented the Alert Policy, to encourage employees and all stakeholders, referred to as “whistleblowers”, to report facts that may constitute serious acts of procedures and internal rules or tort acts that could damage reputation and interests. Any whistleblower in good faith who reports an act of serious violation or tortious act in accordance with the procedures of the policy, will benefit from the protection of the Orabank group against any retaliation.

Risk governance

Orabank is committed to improving its system for identifying and managing risk relating to its operations

Since 2015, our growth model has undergone a major transformation and the Orabank Group is integrating the management standards of international banks. One of our main goals is to maintain a strong risk management system that continuously supports the growth of the Orabank Group. Thus, the governance structure of the risk management department within the Orabank Group ensures effective participation of the Board of Directors and the executive bodies through the supervision of heading functions and the existence of a robust environment risk management. This allows to control and manage all the risks taken on the activities of departments such as credit risks, operational risks, market risks, strategic risk, social and environmental risks. The Environmental and Social Risk Management System (SYMRES), set up by the Orabank Group, is used in the provision of financing and aims to identify the potential societal and environmental risks associated with any new investment project submitted to the bank.