CSR management and memberships

The Orabank Group is committed to transparency and relevance. We publish the reporting of our integrated approach and our strategic roadmap. We endorse the principles of many international initiatives such as the SDGs and GRI.


A proactive approach to CSR

Our corporate social responsibility is at the heart of our growth model and business strategy. We are committed to making our actions more transparent and relevant to our stakeholders. We have no regulatory reporting obligations. However, we are committed to a proactive and voluntary approach. We want to continue to make progress in the deployment and communication of our CSR (Corporate Social Responsibility) performance. 

During a training seminar organized in 2017 with all the Group’s Communication teams (Holding and subsidiaries/branches), communication guidelines were taken, under the guidance of Delphine Ndiaye, the Group’s Director of Communication. In 2018, a new seminar advanced understanding of the strategic roadmap. Since 2020, a program of CSR digital learning is available on the Group’s e-learning platform and the objective is to train +2000 employees in CSR according to 3 levels of integration.

In March 2022, the group became a member of the Principles of Responsible Banking (PRB), the UN’s first global partnership with the global financial community dedicated to understanding, integrating, and advancing the sustainable finance agenda, in support of the United Nations Sustainable Development Goals.

We remind our staff that it is thanks to our customers that we are here. The welcome and well-being we bring to our guests is essential. Our brand is human, committed and bold. We have a strong CSR approach that is part of our strategy every day. 

Delphine NDIAYE
Director of Communication
CSR training in the trades

Since 2014, our Group has been committed to a CSR approach, the aim of which is to contribute to the sustainable development of our host countries while ensuring our overall performance.

The route is available on the LMS (Learning Management System) of the Orabank Group. The training requires 3 hours of learning and 10 hours of in-depth reading. It is composed of 3 levels: 

  1. Sustainable development challenges;
  2. The Group’s CSR strategy;
  3. Integration of CSR into the operations.

Thus, this training course will enable employees to take ownership of CSR in their profession. Depending on the employee’s management or department, everyone can discover a personalized training path.

A total of 5 thematic modules are offered: 

  1. Governance;
  2. Ethics;
  3. Responsible Finance;
  4. Risk management;
  5. Social.

This training is finalized with a quiz. Completion of the quiz training is subject to certification. To date, 1,700 learners have completed the journey. 


The values of Orabank

Ms Delphine NDIAYE, Director of Communication of the Orabank Group, presented the Group’s values.


A commitment to transparency

For the 7th consecutive year, we are publishing the reporting of our integrated approach, as part of a joint presentation of our financial and non-financial information elements. A strategic roadmap complemented the reflection to formalize Orabank’s strategic directions. The integrated reporting was validated with Orabank’s General Management and presented to the Board of Directors and main shareholders. 


Support for international external initiatives

The Orabank Group adheres to international initiatives in compliance with and application of the guiding principles they promote. 

  • Universal Declaration of Human Rights;
  • United Nations Sustainable Development Goals (SDGs) International Labor Organization (ILO);
  • GRI standards;
  • The Integrated Reporting Framework published by the IIRC PRI (Principles for Responsible Investment); 
  • PRB (Principles of Responsible Banking) of UNEP FI. 

Support for local and sectoral actions

Support for local and sectoral actions

In our countries, we support local partners who offer responsible and ethical commitments.