Reporting protocol

The Orabank group can call on a process intended to pass on financial, economic, environmental and social information to stakeholders. The purpose of this transparency is to show them our policies and governance, along with our roll-out plans and performance measures.

Every year, an annual report on our operations is produced. The previous report on our operations was published in 2018 for the fiscal year 2017. Our reporting seeks to be progressive. Since 2016, we have been applying the latest version of the new GRI standards as a frame of reference, since it is the most used and recognised reporting framework in the world.

We have also respected the IIRC principles in producing our first integrated report to present the Orabank group’s overall performance. Our long-term vision encourages us to be pro-active, and to remain vigilant as regards environmental and social issues.

Our claim of GRI compliance

The Orabank group applies the GRI reporting principles and prepares its reports in compliance with GRI Core standards. Orabank also backs the UN Sustainable Development Goals and the Principles for Responsible Investment.

Our commitment on reporting

Reporting and data-processing tools have been improved and optimised for greater reliability and ownership. We brought in MATERIALITY-Reporting – reporting experts – to apply the GRI standards and IIRC frames of reference.

Our performance indicators

To ensure that our approach is consistent and easy to follow, we are continuing the efforts made in reporting from previous years. The annual figures set out below show the progress we have made in the last three years.

2018 human-resources report

The 2018 Social Balance Sheet covers the entire scope of the Orabank Group including Oragroup SA (Holding), all banks (Orabank Benin, Orabank Gabon, Orabank Guinea, Orabank Mauritania, Orabank Chad, Orabank Togo) and Orabank Côte d’Ivoire with all the branches (Orabank Burkina Faso, Orabank Ivory Coast, Orabank Guinea Bissau, Orabank Mali, Orabank Niger and Orabank Senegal).

The social report presents and measures the main social indicators and their evolution over the last years. Beyond the figures, these indicators make it possible to translate into concrete actions, the various commitments that the Group has made for several years in the area of ​​social policy.

In line with the human capital strategy defined in the Group’s overall strategy and the new “2018 vision” enabling the acceleration of high value-added projects for the Group and for all employees, the year 2018 has been marked by organizational changes and the implementation of various HR development tools.

Reporting protocol

Scope of reporting

100% of the Orabank group, comprising Oragroup, SA (the holding company), all the banks (Orabank Benin, Orabank Gabon, Orabank Guinea, Orabank Mauritania, Orabank Chad, Orabank Togo) and Orabank Côte d’Ivoire with all its branches (Orabank Burkina, Orabank Guinea-Bissau, Orabank Mali, Orabank Niger and Orabank Senegal).

Material reporting

Orabank has also conducted a materiality study to prioritise relevant challenges and enhance its strategic roadmap. Although we are under no regulatory obligation as regards reporting, we are committed to a proactive and voluntary approach to providing information on our CSR (corporate social responsibility) performance.

Period and cycle

We have been publishing annual reports on our CSR approach since 2014. Our most recent report, on 2017 data, was published in 2018. This report covers 2018 data and is published in 2019. We have chosen a digital reporting format that allows for a more regular update of our information elements.

GRI reporting principles

These reporting principles are essential for achieving a high-quality sustainable development report. Each reporting principle comprises a requirement, along with guidelines on methods of applying the principle. To ensure an approach to quality that meets GRI expectations on the standards, the organisation is assured that the tests indicated for each principle by MATERIALITY-Reporting, GRI data partner for France, are applied.

External verification

MATERIALITY-Reporting, GRI data partner for France, checked the GRI-standards reporting principles, while both carrying out a critical analysis and auditing the general compliance of the GRI-content index.

Changes and reformulation

No major changes took place during the period.


Please send comments and suggestions to:

Orabank group

392, rue des plantains

BP 2810 Lomé (Togo)

Tel. 00 (+228 22 23 05 80)

Delphine 2606

Delphine NDIAYE

Communication Director


Erika-Christelle JOHNSON, Head of Operational and CSR Risk